Buying the Ooma Telo is a cost-effective purchase. With it, you will need a handset to direct phone calls to. The Ooma Telo handset must be purchased separately, so Ooma customers do have a decision to make in whether or not they want the company headset, or a different one.
The handset retails for about $50 in most areas. It is about par with other handsets considering the price, but also has unique features you won’t find with other handsets. It’s these features that offset some of the shortcomings of the device. Some, like the one-touch voicemail button, can save a lot of time in using the phone system.
Synchronizing your headset with the Ooma contacts database in your Ooma panel is possible with the headset. You won’t get this type of functionality with other headsets, so it’s definitely a major selling point. Otherwise you may have to spend a good hour putting in numbers and names. Instead, Ooma headset users push a button when they add all their contacts from their online panel.
Ooma users get much more than just a phone. The Ooma headset also doubles over as an intercom system. So long as you have enough headsets and the required base station, you can contact other phones in the house much like you would a walkie talkie system. It can also act as a baby monitor, which can go for $50 by itself. The Ooma headset is quite versatile in what it can do, and for the price, it’s astounding.
The speed of the device is likely the worst thing about the headset. It just doesn’t feel so responsive like a phone should. When cycling through contacts or features in the phone, you will notice that the lag period between pushing a button and seeing the phone react can be easily noticed. It doesn’t kill the phone entirely, but it’s definitely something the Ooma team should have seen and fixed before releasing the headset to the public.
When it comes to design, the Ooma again pleases. Another gripe would be that the LED on the base of the phone is always on, so long as the phone is charging. The LED is unnaturally bright and most users have mentioned they had to cover it up. Again, this is something the Ooma team should have seen and fixed beforehand. This also is not a game ender for the Ooma headset, but can still be frustrating to deal with.
Closing Comments
Overall, the Ooma Telo handset is a great buy. Compared to other phones it might not have the speed and such, but it does make up for it with extra features that syncs to the online applications Ooma has developed.
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